Click the Remove All Website Data… button.From the Safari menu in the top left corner of your screen, select Preferences.Click on the Choose what to clear button and check the following, ensuring that the other boxes remain unchecked:Īfter the processing wheel stops spinning, close all browser windows and re-open Edge.From the Time range drop-down menu, choose All Time.Click on Settings > Privacy, search, and services, and go to Clear browsing data.icon (three dots in a row) in the top right. From the Time range to clear: select Everything.Ĭlose all browser windows and re-open Firefox.If the menu bar is hidden, press your Alt key to make it visible.Click the history icon in the top right corner (looks like 3 vertical lines and one crooked).From the Time range drop-down menu, select All time.Ĭlose all browser windows and re-open Chrome.Select the following, ensure all other boxes are unchecked:.Click Advanced at the top of the Clear browsing data window.Click More tools > Clear browsing data.At the top right, click More (next to the three vertical dots).You can also try access the website you are having issues with via a private/incognito browsing window ( follow these instructions on how to do this) which can sometimes circumvent issues with cached credentials or cookies. If you're unsure what browser version you're using, select About (browser name) from the Help menu of your browser's menu.
If this doesn't work, follow the instructions below. To quickly open menus used to clear your cache, cookies, and history in your desktop browser, ensure that the browser is open and selected, and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). Please note that clearing your web browser's full history may remove data such as:Ĭookies and cache can be cleared without clearing your full history and losing the above information, although you may need to log in to sites again.
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